Asthma makes breathing difficult for more than 23 million adults and children in America. If not controlled, asthma interferes with daily activities. The estimate of the economic impact of asthma in the United States is $19.7 billion (2007) in direct and indirect costs.

SOURCE:  AMERICAN LUNG ASSOCIATION, "A National Asthma Public Policy Agenda," 2009.

Program Goals

  • Decrease absenteeism and increase productive work time.
  • Decrease the need for asthmatics to visit the emergency room or be admitted to the hospital through better control of their disease.
  • Help individuals with Asthma learn self-management skills to better manage symptoms and increase understanding of how medications work.
  • Increase the use of anti-inflammatory medications when appropriate.
  • Maximize the member's engagement and satisfaction with the program

Program Interventions

  • Telephonic care management provided by specially trained Registered Nurses, with frequency set to meet individual needs.
  • Access to Registered Nurses 24 hours a day, 7 days a week for support in managing asthma.
  • Encourage members to keep physician appointments, follow care plans, and assist them with coordination of care when multiple physicians are necessary.
  • Assess the member's knowledge of asthma and what triggers their symptoms.
  • Educational materials sent to the member based on their personal needs.
  • Facilitate enrollment in face-to-face educational program if needed.
  • Establish an Asthma Action Plan for prevention and management of asthma episodes.
  • Proactive goals set by the member, with guidance and encouragement from the nurse.
  • Lifestyle coaching using "motivational interviewing" techniques to foster behavior
  • Access to website for asthma education and interactive tools.
  • Facilitate involvement of family/ support individuals to maximize success in reaching goals.